Where does MiM Box ship?
MiM Box currently ships Australia wide.
When will my order ship?
Express orders placed by 2pm each day will be packed and shipped on the same day.
Express orders placed after 2pm will be shipped the next day.
How much is shipping?
Shipping is free on all orders over $90.
If your order is under $50, shipping rates apply.
Express shipping is $14.95.
How long does shipping take?
Please note that AusPost is experiencing longer than usual shipping and delivery times due to COVID-19.
For orders sent with Express shipping, Australia Posts next day delivery guarantee covers 80% of Australian business addresses, private addresses and Post Office Boxes. Outside metropolitan areas guaranteed service is to and from townships only. If your gift is being sent to an address outside the Express Post network, Australia Post use the fastest possible transport links, but it won't be covered by their next day delivery guarantee.
As a personalised gifting service, MiM Box does not offer refunds or returns, unless the gift or item/s is deemed damaged or faulty.
Should you experience issues of the above nature, please notify us as soon as possible at firstname.lastname@example.org and we will replace the damaged goods. Please include your order number and reason for exchange.
Should MiM Box not be able to replace an item, we will offer a refund or credit note in exchange.MiM Box adheres to all obligations under the Australian Consumer Law.